Zales New York. Send Message. Please let us know how we can help. See all. Zales Jewelers, America's diamond store since We offer excellent quality jewelry at exceptional pricing. Closed now. Facebook is showing information to help you better understand the purpose of a Page.
See actions taken by the people who manage and post content. Page created — 28 January Related Pages. Med Jewel. Haitian restaurant. Get Directions. Store Description Zales Jewelers has been America's diamond store since In-Store Ordering. Custom Jewelry. Jewelry Repair Off-Site.
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Are they over priced? I think most jewelers are, but not all, although they are few and far between. Personally, anyone that buys a diamond ring on line is taking a risk of not being happy, although you can return it within two months. People just need to put their computers, tablets and cell phones down and drive themselves to a jeweler and pick one out in person.
As far as the financing, I use it often and as long as I make my payments on time, I do not get charged any interest. The small fee is not an issue for me and is a LOT better then paying the interest. The financing is also offered in store as well and you are always told about the fee. I shop at two different Zales stores in my area and have never had an issue. I just know what I am looking for and I educate myself about anything I am shopping for before I even shop.
Education is the key. In reading some of the comments here, I can understand being upset about a family ring going MIA when sending it out for sizing, but seriously why would you have done that in the first place with a ring with so much emotional attachment. Always find a jeweler and they are out there that does sizing on premise. They are usually family owned jewelers and if they are not too busy you can even watch them do the sizing.
I am in the Phila area. Three weeks for sizing if it is sent out is the average for jewelers around here that do not size on premise. Also another review about waiting weeks to order a stone that fell out is also the norm since they are imported over seas these days in most cases. I myself recommend Zales to people I know and I prefer them over Kay and Jared which are basically the same company.
Jim Burke. Your story seems fishy to me since Zales has a 60 day return policy and would have taken the sea glass back without question. Next you will say that you waited until you had it over two months before taking it to the other jewelers. I have returned items and have never had an issue. You can even return an on line item to the store for the refund and even then, no questions asked as long as you have your receipt and ID.
Reene,I have to say I concur with your comments. I have noticed discrepancies between grading reports and receipts regarding cut and carat tw. One really needs to look over all paperwork carefully. Paul maybe you have some insight here? They do business with DeBeers and are based in the Bahamas.
I was very sickened when I saw a commercial by Zales jewelry. It contained two females getting married. I will not be a customer for Zales nor any of its affiliates. If they want to endorse that immoral lifestyle then that will be on them on the day of judgement. But as for me they will not get a dime of my money for my up and coming wedding. Put husbands wedding ring on layaway paid off in 2 payments. Was given wrong ring in the wrong size. Original ring was no where to be found.
The employees are not the brightest either. Definitely shop elsewhere. We will never do business with Zales again. They will ruin your credit, I paid 10 times more then the required payment and paid early. Got charged with a late fee, lowered our credit line and of course they turned it in to the credit bureau.
They are in NO rush to even help you in Customer services or Corp. It was paid off ahead of time, so I am worried just what else they will do and lie. Maybe we should start a Class Action Lawsuit?? I believe that I would have a strong case for making larger payments and paying off early would stand up in court. Any one want to try or have any other input???
My one month old ring from zales in grapevine was only on my finger for one week. How could it be damaged? They explained the white gold had come off of the yellow gold. I told them I want the original ring fixed and not replaced. I explained the big deal was that my wife put this ring on my finger not one your gonna replace it with that looks the same.
So she calls the district manager and he said that he is going to get the original ring fixed correctly and give me a 50 dollar gift card. Maybe, maybe not. Anyways when I asked her to check it over on the phone she said it looks lop sided. I will never do business with Zales ever again. It takes 3 business days to process an online order. I ordered a ring that will need resized once it reaches my local store. I have to physically accept the ring and hand it right back to them to have it resized.
Now they have me in a bind even though I ordered almost two weeks before I needed it. Perhaps you want to shed more light on this. My grandson, who is in the Marines, purchase an engagement ring from the local Zales in San Diego last Dec. He then got deployed and spent the next seven months on a ship. I kept the ring safe until he returned to get married. But the wedding was canceled. No matter what!
Both noticed that a small stone was missing, probably happened when Zales cleaned the ring. We explained that it would have been hard to have the ring cleaned because the ship does not have a Zales on board! This ring has never been on a finger! Now comes the real good news. The return policy from Zales is actually pretty generous as it is a 60 day refund period.
If this scenario happened in any other retailer or business, the outcome would likely be the same barring; goodwill from store owners. To address the next part on the missing melee diamond and to be clear, I have no love for the craftsmanship work on their settings. Was this option made to you? That said, reliable vendors in the business who are in it for the long term will not risk their reputation to handle things in this manner.
To begin with, most offer an extended period of warranty coverage and will be able to fix up issues like these easily. Worst place to order from!! Are zales diamonds certified? They claim it is but the diamonds look very dirty and hazy. They are always friendly and ready to help me with whatever I needed, and far as pricing they are expensive. I had to haggle the price, they were gracious enough to lower the price, not enough I thought. But I still bought the ring because they worked with me.
The diamonds are just beautiful! Right now I would not trade with anyone else. Im sorry everyone else had a bad experience. Thanks for leaving the comment. While I am no fan of Zales, I would say that there are people who are perfectly happy with what they buy from them. Those that do run into problems tend to voice their concerns more often. Click here to cancel reply.
The Argyle Pink Diamonds Tender. Diamond Prices — Are You Overpaying? White Flash. Screenshot of Zales. Buyer Beware! What Our Readers Say…. I did some googling and found that most complaints that Zales received were with regards to their diamond rings, earrings and watches. Lastly, what do you think of the Zales lifetime diamond commitment program?
Paul Gian -. Greg -. Jim Burke -. Steph Ruth -. Jerris -. Sharon Brooks -. Diane -. Reene -. Jake -. Scott -. The same year, Zales announced the initial public offering of its stock ZLC and began trading its public shares on the American Stock Exchange in In , Zale acquired Gordon's Jewelers, which had been a major competitor.
Until , Zales operated a catalog showroom called O. From Wikipedia, the free encyclopedia. American jewelry retailer. For other uses, see Zale disambiguation. This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources.
Unsourced material may be challenged and removed. Location of the original Zales store in Wichita Falls, Texas. Operating income. Net income. Archived from the original on Retrieved Retrieved on November 17, Texas Monthly. The New York Times. ISSN Corporate homepage.
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Plus, managing your account is incredibly simple. You can easily access all of your Zales credit card account information right from the website. Expired Zales coupon codes, some may still work. Coupons from Similar Stores. Sparkling savings Get bonus deals What if you could get the diamond ring of your dreams for a discount? You can save big on beautiful rings, necklaces, earrings, bracelets, and watches with a Zales coupon. Save on a variety of other jewelry items like cufflinks, stylish watches, and sterling silver charms.
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To subscribe to the newsletter, go to the homepage and scroll down. Zales wants you to love all of the jewelry you have in your collection, which is why they have such a great return and exchange policy. Even if you used a promotion on your online purchase, Zales makes it simple to make a return.
You can send back any jewelry items within 60 days of the original purchase date, and you have 30 days to return all watches. All products need to be in excellent condition with all of the original paperwork and packaging that they came with. Shops like Zales Anthropologie. Banana Republic Factory.
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Zales Jewelers Colonie Center COLONIE CTR. STE. Albany, New York () ; Zales Jewelers Steinway Street STEINWAY STREET. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces. Zales carries a wide selection of jewelry from engagement rings to fashion jewelry! Explore our jewelry online or find a store near you!